Why buying concert tickets is a nightmare for fans – and how to fix it
By PBS NewsHour
Ticket prices for concerts and live events have skyrocketed, and fans are increasingly frustrated by how complex the process has become. As bots and other AI agents swarm the system and displace real fans, what can be done to protect consumers? Horizons moderator William Brangham explores the Wild West of buying…
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Artificial intelligence
Computer systems that perform tasks that normally require human intelligence, such as understanding language, recognising images or making decisions.
AI is changing work, media and public services, raising questions about jobs, safety and regulation.
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