VPNCity review: a new service with a good price

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It is not unusual for a VPN service to start initially with a set of basic functions. The company looks for solid speeds, a good count of countries and an increasing number of servers, adding additional features and services over time.

VPNCity is one of those services that fits this profile. Think Huge Ltd., a technology company that specializes in online services for currency markets, started VPNCity about a year ago with enough basic elements to attract the majority of users: it offers support for Netflix, a non-registration policy and enough bandwidth and DDos protection for players.

Note: This review is part of our best VPN Rounding. Go there for details on competing products and how we test them.

Security, software, servers and speed.

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VPNCity with an active connection.

VPNCity uses the OpenVPN protocol, with data encryption managed by AES-256-CBC, data authentication is SHA512 and the link protocol is over TLSv1.2.

VPNCity is officially based in Hong Kong, as is Think Huge. At least that's where the company's offices are located. As usual, the team works remotely in countries around the world. The founder and director of Think Huge is Nick McDonald, based in Australia.

If you want to watch Netflix from the USA. UU. From abroad or when connected to open Wi-Fi, VPNCity can help you do it. It will also work with other streaming services that are not actively trying to hinder VPN users such as Disney Plus.

VPNCity allows up to 12 simultaneous connections, which is very good considering that most services set the limit to 10.

When you start the macOS application for the service, you get a single panel interface that is parallel to the mobile application. It has a simple connect button that occupies a good part of the window and a location button below that.

There is also a mobile style tab bar at the bottom to switch between the home screen, the complete location list, a favorites screen and settings. When connected to a VPN server, the application turns green and a timer shows how long it has been connected. In addition to the application, a VPNCity icon in the status menu area houses options to disconnect, choose a different location, or exit the application.

In our time with VPNCity, the Mac application was useful, but there was a strange technical problem. Each time we use the search bar to find the location of a country, the application goes blank immediately and the list does not return unless we restart. We asked the company about this, and a representative said it was an exclusive error of macOS Catalina, which has since been fixed.

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List of VPNCity locations.

VPNCity covers 33 country locations in alphabetical order, and has more than 3,000 servers, which is a generous number to cover those 33 countries.

The service's privacy policy promises that it will not keep any records, including connection timestamps, session information, bandwidth usage, traffic records and IP addresses. However, VPNCity says it maintains certain minimum information, such as server load information.

In our tests, VPNCity maintained approximately 27 percent of the base speed using five different global locations. That is an acceptable result, but there is nothing to get excited about. The speeds were good enough in the US. UU., The United Kingdom and Germany for most uses, including games and video streaming.

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